Refund Policy

At Topgift LLC, customer satisfaction is important to us. If you are not fully satisfied with your purchase from www.7a-wholesale.com, we are here to help.

This Refund Policy explains how returns, refunds, and replacements are handled for products purchased from Topgift LLC,

the U.S. expansion of the Top-Gift wholesale distribution network.

Returns:

You may request a return within 7 days of receiving your order.

To be eligible for a return, the following conditions must be met:

The product must be unused and unopened

The item must be in its original packaging

The product must be in the same condition as when it was delivered

Proof of purchase (order number or receipt) must be provided.

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items:

For hygiene, safety, and product integrity reasons, certain items cannot be returned.

These may include:

Opened screen protectors

Opened earphones or audio accessories

Products showing signs of use, damage, or tampering



Topgift LLC reserves the right to determine whether a returned item meets return eligibility requirements.

Refund Process:

Once we receive your returned product, our team will inspect the item.

After inspection:

We will notify you whether your refund is approved or rejected

If approved, the refund will be processed to your original payment method

Refund processing typically takes 5–10 business days, depending on your payment provider.

Please note:

Original shipping costs are non-refundable, unless the product is faulty or incorrect

Refunds may be refused if the item is returned in unacceptable condition

Faulty or Incorrect Items:

If you receive a faulty, damaged, or incorrect product, please contact us within 48 hours of delivery.

When contacting us, please include:

Your order number

Photos or videos clearly showing the issue

Once verified, Topgift LLC may provide:

A replacement product, or

A full refund, including delivery costs when applicable

Return Shipping:

Customers are responsible for return shipping costs, unless the product is faulty or incorrectly supplied.

We recommend using a tracked shipping service, as Topgift LLC cannot be responsible for returns lost during transit.

Items Not Eligible for Refund: